Effective Date: 26 April 2026

This Privacy Policy explains how West London & Surrey Roofing & Building Services (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website https://westlondonroofingservices.co.uk/ (the “Website”) or contact us.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

West London & Surrey Roofing & Building Services is a roofing company providing services across West London and Surrey.

Contact details:


2. What Information We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Phone number
  • Any details provided via enquiry forms
  • Technical data such as IP address, browser type, and usage data

3. How We Collect Your Data

We collect data when:

  • You complete forms on our Website
  • You contact us via phone or email
  • You interact with our Website

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide quotes
  • Deliver roofing and building services
  • Communicate with you regarding your request
  • Improve our Website and services
  • Comply with legal obligations

We only process your data where we have a lawful basis, including consent, contract performance, or legitimate interests.


5. Sharing Your Data

We do not sell or rent your personal data.

We may share your data with:

  • Service providers (e.g. hosting or IT support)
  • Legal authorities where required

All third parties must protect your data.


6. Data Storage and Security

We take appropriate technical and organisational measures to safeguard your personal data.

Your data is retained only as long as necessary.


7. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Request data portability

You also have the right to complain to the Information Commissioner’s Office (ICO).


8. Cookies

Our Website may use cookies to improve user experience and analyse traffic.

You can control cookies via your browser settings.


9. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their privacy practices.


10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.


11. Contact Us

If you have any questions about this Privacy Policy:

Email: roofingwestlondon@gmail.com
Phone: 020 7118 2122


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